Deezer and Sonos

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Note: You’ll need a Deezer Premium+ or Deezer HiFi account to use Deezer with your Sonos system.

“What is Deezer?”
Deezer offers you over 43 million songs at your fingertips. Stream almost any song you can think of or kick back with an endless selection of playlists, mixes, albums. Deezer is also the only music streaming service with Flow, your personal soundtrack.

– Stream your favorite tracks to any room in the house

– Pick from thousands of playlists or make your own for any mood

– Get your own Deezer Flow – where old favorites meet new discoveries

Listen in lossless, high fidelity sound with Deezer HiFi and hear your music how it’s meant to be heard.

“Where is Deezer available?”
In over 180 countries around the world, including: Andorre, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Angola, Argentina, Austria, Australia, Aruba, Aland Island, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Saint Barthelemy, Bermudes, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Democratic Republic of the Congo, Central African Republic, Republic of the Congo, Switzerland, Cote d’Ivoire, Chile, Cameroon, Colombia, Costa Rica, Cape Verde, Cyprus, Czech Republic, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Federated States of Micronesia, France, Mayotte, Gabon, United Kingdom, Grenada, Georgia, Guyane Française, Guernesey, Ghana, Gibraltar, Groeland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guinea-Bissau, Guyana, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Isle of Man, Israel, Iraq, Iceland, Italy, Jersey, Jamaica, Jordan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, Republic of Korea, Kuwait, Cayman Island, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Republic of Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, Former Yugoslav Republic of Macedonia, Mali, Mongolia, Martinique, Mauritania, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, Nouvelle Calédonie, Niger, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, Polynésie Française, Papua New Guinea, Philippines, Pakistan, Poland, Saint Pierre et Miquelon, Portugal, Palau, Paraguay, Qatar, Ile de la Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sweden, Singapore, Saint Hélène, Slovenia, Slovakia, Sierra Leone, Saint Martin, Senegal, Somalia, Suriname, Sao Tome and Principe, El Salvador, Swaziland, Turk and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, United Republic of Tanzania, Ukraine, Uganda, United States of America, Uruguay, Uzbekistan, Vatican, Saint Vincent and the Grenadines, Venezuela, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, South Africa, Zambia, Zimbabwe.

“How do I subscribe to Deezer?” 
If you want to use Deezer on your Sonos device, you can choose between two subscription plans:

– Deezer Premium+: ad-free, on demand music you can stream anywhere and download to your phone

– Deezer HiFi: Premium+ with 36 million tracks in high fidelity, 16-bit FLAC quality sound

You can sign up for the service by going to http://dzr.fm/sonos and signing up with your email or Facebook account.

If you sign up for Deezer via Facebook, Deezer will send an email to the email used to register your Facebook account. This email will contain a password allowing you to add your Deezer account to Sonos.

“My Sonos audio is dropping out when I use Deezer. What can I do?”
You can find some troubleshooting steps to solve this problem in this article: Audio playback stops or skips

“How do I add Deezer to my Sonos?”
Select the controller you are using for instructions on adding your Deezer account:

Sonos app for iOS or Android:

– From the More tab, tap Add Music Services.

– Select Deezer from the list.

– Select I already have an account.

– Type in your username and password when prompted, and follow the on-screen instructions to complete adding your account.

Sonos app for Mac or PC:

– From the Music pane click Add Music Services.

– Select Deezer, and then click Next.

– Select I already have an account, and click Next.

– Type in your username and password when prompted, and follow the on-screen instructions to complete adding your account.

“I don’t see the Deezer service listed. What can I do?”
Try the troubleshooting tips found here: https://support.sonos.com/s/article/2396
If that doesn’t work, then send us an email using the form at https://www.sonos.com/en-us/support/w2c/troubleshooting/a>.

What is high definition audio?
Technically, high definition audio is music encoded in FLAC (16-bit, 44.1kHz). Streaming usually compresses music a little to save you data, but hi def audio plays at CD-quality.

How can I tell if the track I’m streaming is high definition audio (FLAC)?
Select Info & Options > Track Format. You’ll see the format here (FLAC or MP3).

What is the recommended internet bandwidth to stream high definition audio on Sonos?
5 Mbs is the minimum broadband speed required to stream FLAC from Deezer on Sonos. If streaming different FLAC music to multiple speakers, we recommend a higher broadband speed. This requirement can vary based on your internet usage (large file downloads, gaming, video streaming, etc.).

– 5.0 Megabits per second – 1 FLAC stream

– 7.5 Megabits per second – 2 FLAC streams

– 10 Megabits per second – 3 or more FLAC streams