Sonos supports a growing list of both free and subscription-based music services. This article describes how to browse music services that are available in your location and add them to your Sonos system.
How to add a music service account to Sonos:
To add a music service, follow the steps below for the device you are using:
On iOS or Android:
– Open the Sonos app and tap More.
– Tap “Add Music Services”.
– Tap on the service you wish to add from the populated list.
– Select “Add Account” and follow the on-screen instructions to finish adding your account.
On Mac or PC:
– On the right side of the Sonos desktop controller, click on the button labeled “Add Music Services”.
– Click the service you wish to add from the populated list.
– Follow the on-screen instructions to finish adding your account.
Adding multiple accounts for a music service:
You can add multiple accounts for a particular music service by simply following the steps outlined above and entering the credentials for the new account. You will be prompted to add a name for each account. When browsing and playing music from the service, you can select which account you’d like to use by following the steps below:
iOS or Android:
On the Sonos mobile app, you will see the name of the account that is being used on the top center of the screen. Click the name to bring up a menu that will allow you to change accounts.
Mac or PC:
When you have 2 or more accounts for a single music service added to your system, you will see a triangle pointing down in the same row as the music service name. By clicking this triangle, you can select which account you want to use.
What services are available in my country?
The Sonos app will only display music services that are available in your location. Follow the steps above to navigate to the list of music services in the controller and see what’s available.
Missing ‘Add Music Services’ menu
If you do not see the option to ‘Add Music Services’ on your Sonos app, the version of the app you are running likely needs an update. Check out our article on updating: How to update your Sonos system.
If you’re unable to update the app, or it is already up to date, make sure you are running a supported controller. Some older software versions may still have basic control of your system, but will not be able to change settings or manage services.
For a full list of controller support, see the list here: Controller Requirements.
If your device is not fully supported by Sonos, you will need to use another device with the Sonos app installed to add your music service account.
If you do not see a music service listed
If you know a particular music service is compatible with Sonos and available in your location, but it is not appearing in the list of music services to add, ensure your system is registered to the correct geographic location. You can check which country your system is registered to by following the steps outlined in our article: Missing music services
If you are using a desktop controller, you can check if the missing music service is in Beta by going to “Add Music Services” and selecting “Sonos Labs” at the bottom of the list.