iOS lock screen control

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Following Sonos version 9.0, if you have an AirPlay capable device in your household with AirPlay enabled, it will no longer be possible to control your Sonos system from the lock screen of your iPhone or iPad when using the Sonos App to initiate playback. This includes use of the hard volume buttons from the lock screen. It is still possible to use the hard volume buttons to adjust Sonos volume from within the Sonos app.

If you aren’t using AirPlay, you have the option to disable third-party AirPlay endpoints and continue using lock screen control on Sonos. We recognize this isn’t an ideal solution for those who use AirPlay regularly at home, but if you prefer to continue using lock screen controls, refer to the device manufacturer’s instructions for disabling AirPlay.

“What is lock screen control?”
Control Sonos playback and volume even when your iOS device is locked right from your device’s lock screen.

“Which devices support lock screen control?”
Lock screen control is available on any iOS device that’s running iOS 9 and higher, and Sonos software 6.3 and higher.

“How do I enable lock screen control?”
From the More tab, tap Settings > App Settings and enable Lock Screen Controls.

“When does lock screen control appear?”
Once lock screen control is enabled, the controls will display when the iOS device is locked and the Sonos app is open in the background and playing audio.

Lock screen control will not be available if another audio app such as Spotify or Apple Music is playing music, if Airplay or Bluetooth is being used, if VoiceOver is enabled, or if headphones are plugged into the iOS device.

“How do I change the room that’s being controlled from the lock screen?”
The last room you have selected in the Sonos app will be displayed on the lock screen. To change the room, select another room in the Sonos app and begin playing audio. If no audio is being played to the room selected, the lock screen will not appear.

“Using the hardware volume controls”
Control the volume of your Sonos speakers by using the hardware buttons right on your iOS device, even while locked.

To enable volume control with the hardware buttons:
From the More tab, tap Settings > App Settings and enable Hardware Volume Control

Hardware volume controls will work when the Sonos app is open and playing audio. The controls will not be available while on the home screen, if another audio app is running, if Airplay or Bluetooth is being used, if VoiceOver is enabled, or if headphones are plugged into the iOS device.

Please note that when the Sonos app is running it takes control of the iOS system volume, so changing the volume on Sonos also changes the iOS system volume. When you switch to another app or go to the home screen, the iOS system volume level is left where it was when you were in the Sonos app. You can then control the iOS system volume separately from Sonos.

“Using the iOS Control Center”
You can also control Sonos from the iOS Control Center while Sonos is playing audio. However, if Sonos is running in the background and playing audio, the Control Center volume control will not adjust the Sonos volume, it will adjust the iOS system volume. You can still Play/Pause or skip tracks from the iOS Control Center.

Please note the track scrubber will not work from the lock screen or Control Center at any time.