Learn about Nest camera lights and sounds and how to change settings

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Nest cameras and video doorbells use their built-in lights and speakers to tell you what’s happening and if anything needs your attention. If a light on your camera isn’t lit, make sure you didn’t turn it off with the Nest app.

Your camera’s light gives you information about its status and provides feedback during each step of the setup process. After setup, it lets you know whether your camera’s working normally or if there’s a problem. The camera also has a chime that lets you know when someone’s using Talk and Listen.

What the status lights mean:

Nest Hello video doorbell:

Your doorbell has two different lights that can help you indicate what state it’s in:

– A small status light above the camera

– A large light ring surrounding the doorbell button

Lights indicating power and connectivity

Light What it means
Status light is solid green Everything is working normally

Your Nest Hello is turned on, connected to a Wi-Fi network, and streaming video.

No status light and no light ring There are two potential reasons that your doorbell’s lights are off:

The camera is turned off

When your camera’s not streaming video, its status light will be off. The camera can be turned off manually, or on a schedule, or through Home/Away Assist.

It isn’t receiving power

The doorbell wires aren’t properly connected or the wires aren’t receiving power.

 

No status light The status light was switched off

The camera may be streaming successfully, but someone has turned off the status light with the Nest app.

Note: As long as Nest Hello is receiving power, the light ring should be on all the time. It will dim when there’s nobody near it, so if it’s bright outside, it might appear to be off.

Light ring blinks yellow Insufficient power

Your doorbell is connected to power, but doesn’t have enough electric current to operate normally. Check your voltage.

 

 

Lights during setup and connecting to the Nest app:

Light What it means
Light ring pulses blue Ready to be connected to the Nest app

Your doorbell is ready and waiting for your input in the app.

Light ring spins blue Currently connecting to the Nest app

Nest is processing information and establishing a connection between the app and your doorbell.

Light ring pulses green once Successfully connected to the Nest app

Your doorbell has successfully connected to the Nest app and is now ready to use.

Light ring blinks yellow 5 times

Trouble connecting

When you’re setting up Nest Hello for the first time, you may see this light if your video doorbell has trouble connecting to the Nest service or completing setup. Check the Nest app to see if there’s an error message or something else you need to address.

 

 

Lights during day to day use:

Light What it means

Light ring pulses white

Person at your door

Your doorbell has detected a person at your door.

Light ring spins blue

Doorbell button pressed and waiting for owner response

Someone has pressed the doorbell button and it’s waiting for the owner or someone with Full Access to respond.

Light ring pulses blue Talk and Listen

Someone is using the Nest app to speak through the camera.

Red lights above doorbell button

Night Vision is on

You may notice these lights are only on at night. It just means Night Vision is on. These LEDs help your camera see so that you have a better view of what’s happening. You can always turn off Night Vision in your camera’s settings.

Nest IQ indoor and outdoor camera:

Your camera has two different lights that can help you figure out what’s going on:

– A small status light

– A large light ring around the lens

They’ll light up in different patterns and colors to tell you what your camera is doing.

Light What it means

Status light is solid green

Everything is working normally

Your Nest camera is turned on, connected to Wi-Fi, and streaming video.

The light ring will not be illuminated.

Status light slowly pulses green

Streaming live video

Someone is watching your camera’s live video stream in the Nest app.

The light ring will not be illuminated.

Status light blinks green

Nest Cam IQ Indoor lost its connection

Your camera may be having trouble connecting to the Nest Service or your Wi-Fi network.

The light ring will not be illuminated.

First, check the status of the Nest Service. If the service is up and running, you may need to fix any Wi-Fi issues before you can use your camera. We have some troubleshooting tips to help you do this:

 

Light ring pulses blue

Ready to be connected to the Nest app

Your camera is ready and waiting for your input through the app.

After it is connected to the Nest app, the light ring indicates:

Talk and Listen

Someone is using the Nest app to speak through the camera.

Light ring blinks yellow 5 times

Trouble connecting

When you’re setting up your camera for the first time, you may see this light if your camera had trouble connecting to the Nest service or completing setup. Check the Nest app to see if there’s an error message or something else you need to address.

 

Light ring blinks yellow

Insufficient power

Your camera is plugged in but there’s not enough power for it to work correctly. Try an outlet with more power. Don’t plug your camera into an external battery pack.

No status light and no light ring There are three possible reasons your camera’s lights are off:

The camera is turned off

When your camera’s not streaming video, its status light will be off. The camera can be turned off manually, or on a schedule, or through Home/Away Assist.

It isn’t receiving power

The power cable is disconnected or the outlet it’s plugged into isn’t receiving power.

The status light and light ring are turned off

The camera may be streaming successfully, but someone has turned off the status light and light ring with the Nest app.

Nest (non IQ) indoor and outdoor camera:

Light What it means
Solid green Everything is working normally

Your Nest camera is turned on, connected to a Wi-Fi network, and streaming video.

Solid blue Booting up or rebooting

This happens when you first plug your camera into a power outlet, when your camera is rebooting itself after a power outage or firmware update, or waiting to be added to an account.

Solid yellow Trouble connecting to your Wi-Fi network

You’ll need to fix the Wi-Fi issue before you can use your camera. We have some troubleshooting tips to help you do this:

 

Solid red LED not working properly

If you don’t see anything but a solid red status light, it means the LED isn’t working properly. Contact Nest Support for further troubleshooting.

Pulsing green Watching live video

Someone is watching your camera’s live video in the Nest app.

Pulsing blue Talk and Listen

Someone is using the Nest app to speak through the camera.

No light There are three possible reasons your camera’s light is off:

The camera is turned off

When your camera’s not streaming video, its status light will be off. The camera can be turned off manually, or on a schedule, or through Home/Away Assist.

It isn’t receiving power

The power cable is disconnected or the outlet it’s plugged into isn’t receiving power.

The status light is turned off

The camera may be streaming successfully, but someone has turned off the status light with the Nest app. To check this setting, see the information below: How to turn the status light on or off