No Cast destination found?
Several issues can prevent your Chromecast device from showing up when casting from Chrome. If you can’t find your Chromecast, Chromecast Audio, TV with Chromecast built-in, or Chromecast built-in speaker, see the troubleshooting steps below.
To troubleshoot why 1) a device to cast to a Hangout, or 2) a Cast for Education device isn’t appearing in your device list, please read Casting to Hangouts and Cast for Education Cloud Services from Chrome.
Recommended: Troubleshooting tool
First try this troubleshooter form to help solve the most common issues causing missing devices.
Alternatively, you can follow the manual steps below:
– Make sure your computer is on the same network as your Chromecast device.
– Confirm your Chrome browser is up to date. To check the version number, type about://chrome into the search bar. If the browser needs to be updated, click Update Google Chrome to update your Chrome browser to the latest version.
– Disconnect from Virtual Private Networks (VPNs) or proxy servers. Chromecast devices can’t communicate with a laptop over these networks. If you need help with this, please check with your service provider for instructions.
– Ensure that firewall/antivirus software are up to date and aren’t blocking connections to the Chromecast device. Firewall: If you are renting a wireless router, please contact your internet provider. If you purchased the router, check your network firewall settings.