Setting up Sonos Beam
Before your Sonos Beam can play audio from your TV or music services, it must be setup using the Sonos app on your computer, tablet or mobile device. If the Beam is not set up using the Sonos app, you will not receive audio. Follow the instructions below to set up the Beam.
– Download the Sonos controller app on the device you will use for setup.
– Place the Beam in the desired location and apply power.
– Connect the supplied HDMI cable to the Beam, and the other end to the HDMI-ARC port on your TV.
– If your TV does not have an HDMI-ARC port, you can use the supplied optical audio adapter, and then connect to the digital audio out port (optical) on your TV.
– Open the Sonos app on your device and follow the on-screen instructions.
|If you already have an existing Sonos system, go to the More tab and tap Add Speakers.|
What is HDMI-ARC?
Sonos Beam connects to your TV’s HDMI-ARC port. Most TVs have two to four HDMI ports, one of which is labeled ARC, which stands for Audio Return Channel. The HDMI-ARC port syncs audio and picture, plus automatically pairs your TV remote to Sonos Beam. If you’re unsure if your TV has an HDMI-ARC port, consult your TV specs with the manufacturer.
If your TV is older than 5 years, or otherwise doesn’t have an HDMI ARC port, you can use the included optical audio adapter to connect Sonos Beam to the optical port on your TV. Please note that Amazon Alexa TV voice commands will not work when the Beam is connected via optical adapter.
Control your TV with Alexa
For compatible TVs, Beam introduces commands specific to TV use, including “Turn on the TV” and “Turn off the TV.” Beam also follows commands such as “Turn it up” and “Mute,” applying them to the TV volume.
To use these commands, Beam must be connected to your TV’s HDMI-ARC input, and your TV needs to have HDMI-CEC enabled. HDMI-CEC is sometimes referred to as:
– Samsung: Anynet+
– LG: SimpLink
– Sony: Bravia Link
– Phillips: EasyLink
– Panasonic: Viera Link
– Hitachi: HDMI-CEC
Amazon Alexa voice control for your TV (Alexa, turn the TV on/off) will not work if Beam is connected via optical adapter.
Beam can also be linked to Alexa-enabled video streaming devices such as Fire TV. Once linked, you can control these services with Sonos Beam by saying “Play Catastrophe,” “Switch to ESPN” or “Tune to channel 500.” If you’ve logged into Netflix or added HBO NOW to your Fire TV, you’ll be able to play shows by name, e.g. “Play Stranger Things” or “Play Game of Thrones.”
Learn more about setting up the Fire TV with Sonos Beam in Setup
What audio formats are supported by the Sonos Beam?
Sonos Beam plays audio from PCM stereo and Dolby Digital sources.
Not getting any audio
If the Beam has already been set up, make sure it is plugged into an HDMI-ARC port and that ARC is enabled on your television. Your television should make this adjustment automatically, but check that it’s set to output its audio to external speakers as well.
Audio does not start once TV is turned on
Audio may take a few seconds to start. This is normal, but it shouldn’t take more than 15 seconds.