How to setup: BOOST

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In a BOOST Setup, one of your Sonos products will remain connected to your home’s router with an Ethernet cable at all times. This wired product will create a dedicated wireless network specifically for your Sonos system to operate on.

An alternative to the BOOST Setup is a Standard Setup, where you do not need to keep a Sonos product wired to your router, and your system will connect over your home’s existing WiFi network. If you’d like to learn more about this type of setup, see our article: Difference between Standard and BOOST Setup.

Note: To put your system in a BOOST Setup, you can wire any Sonos product to the router. However, the Sonos BOOST is designed to provide the strongest wireless stability when acting as the wired product. We do not recommend using the SUB or surround speakers as the wired products.

Setup:

– First, plug the Sonos product that will remain connected to your router into power.

– Connect the supplied Ethernet cable into the back of the Sonos product, then plug the other end into the back of your home’s router.

– Place any additional Sonos products you own in the rooms of your choice and connect them to power.

– Download the Sonos app to your phone, tablet, or computer that is connected to your home WiFi network.

– Open the Sonos app and select “Set up a New Sonos System”.

– When you’re presented with a choice between STANDARD and BOOST setup, select BOOST and follow the on-screen prompts.

Troubleshooting:

If you see an error message or experience difficulty while attempting to set up your Sonos system, please follow the steps below.

Ensure your Sonos controller is connected to the correct WiFi network

Ensure that the device you are using to run the Sonos App is connected to your home WiFi network (i.e., the network that your router is broadcasting). If you are connected to your home WiFi network, toggle the WiFi on the device off and back on. Some routers broadcast a primary and “Guest” network; if your home network is configured this way, make sure the device that is running the Sonos App is connected to the primary network and not the Guest network.

Check the Ethernet connection between Sonos and your router

Ensure that the Ethernet cable is firmly seated in both the router and your Sonos product. With most Ethernet cables, you will hear a click sound when it is correctly plugged into an Ethernet port. Try using a different Ethernet cable and another port on both Sonos and the router if possible.

Install the Sonos app on another device

If you are using the Sonos Desktop App for Mac or PC, download the Sonos app on another device such as a phone or tablet and follow the set up instructions above. If you are able to set up successfully on the phone/tablet and not the Mac or PC, your computer may be having trouble connecting to Sonos because of a firewall setting. Instructions for configuring your computer’s firewall to work with Sonos can be found in our article: Configuring your Firewall to work with Sonos.